Maybe first impressions don’t matter that much, after all: Netflix often underwhelms when it enters a new market, but wins consumers over by getting better in the following months, said the company’s CFO David Wells during an appearance at the Morgan Stanley Technology, Media & Telecom Conference. “Day one, it is the worst content offering we’ll ever have,” he joked.
Wells said some at Netflix believed the company would have to knock it out of the park on day one in terms of content line-ups, but quickly learned that a lean launch, combined with a commitment to grow the library over time, often does the trick.
Wells also argued that [company]Netflix[/company] was bound to disappoint when it enters new markets, where consumers often expect the service to be like Spotify, offering access to virtually everything for one low monthly fee. “You are not gonna get that,” quipped Wells. But many of these consumers would give…
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